Select the Topic of your interest from below to view the FAQ's in each category. If there is a particular question you would like to see addressed in this area, please click the Ask Us A Question link above.

Questions about the Website and Services we provide

1. What is Southgate Pharmacy all about?
2. Where are we located?
3. What are the services available on this website?
4. Why should I transfer to Southgate?
5. If I miss my prescription pickup timeslot...?
6. How can I contact you?
7. Can I ask for substitute prescriptions?

Questions about illnesses and illness info

1. What kind of disease info is available here?
2. I have Arthritis. What is the best medicine available to dull down the pain?
3. Does excersice and movement help my arthritis condition?
4. Who should NOT take the Smallpox vaccine?

Questions about our privacy policy

1. Where can I find your detailed privacy policy?
2. Is my e-mail ID secure with you?
3. How do I subscribe to your newsletter?
4. How do I unsubscribe from your newsletter?

Questions about payment information

1. What forms of payment do you accept?
2. Is my payment secure?

General/Other Questions

1. Do you have any career openings available? How can I find out about it?
2. Who has asked all these questions?

Questions about the Website and Services we provide

1. What is Southgate Pharmacy all about?

Southgate Pharmacy is your local friendly pharmacy that provides fast, convenient and affordable service for all your pharmaceutical needs. We have been serving the community since 1984. We have a vast amount of experience, and our staff is dedicated to make your experience with us a fruitful one.

2. Where are we located?

Southgate pahrmacy is located at conveniently loacted at 1620 South School, Fayetteville, AR. For more detailed contact information and location click on the home tab in the top menu and the Contact Us tab on the left menu

3. What are the services available on this website?

From this website you can refill your prescription at the click of a button. Just enter the ID and password supplied to you along with the keycode information provided by your pharmacist and you are on your way to schedule an easy delivery or pickup. New prescriptions and transfers from other stores can also be done easily. Just click the Online Rx tab on the top menu.

4. Why should I transfer to Southgate?

Southgate Pharmacy along with its support group provides many fast and easily available services for all your health concerns. Browse around this site to look at all the services we provide.

5. If I miss my prescription pickup timeslot...?

You can request a reschedule simply by e-mailing us from the contact links on this website. Even otherwise your prescription will be available for pickup at any timeslot you decide to drop in.

6. How can I contact you?

For address, phone number, FAX and e-mail information click the Home tab on the top menu and then the Contact Us tab on the menu that appears to your left. To send us an e-mail directly without leaving this site, click the Services tab on top and then the Mail Us tab that appears on the menu to your left, or jsut use the quick links on the top right hand corner.

7. Can I ask for substitute prescriptions?

Yes, through years of experience we have compiled substitute medication for many expensive brand name drugs. Ask about this at the store or simply send us an e-mail.

Questions about illnesses and illness info

1. What kind of disease info is available here?

In various sections of our website you will find links and resources to find answers to almost every question you have. We, in particular provide useful and latest articles published in medical journals in the Journals section of our Wellness Info and links to many useful sites providing answers to your questions in the Services tab and Links section. Many questions posted by users are answered right here in our FAQ section. Read on to find out.

2. I have Arthritis. What is the best medicine available to dull down the pain?

Three kinds of medication are available for osteoarthritis.
Analgesics or pain relievers suppress pain signals to your brain from aching bones and joints.
Nonsteroidal anti-inflammatory drugs (NSAIDs), including COX-2 inhibitors.
Corticosteroids.

3. Does excersice and movement help my arthritis condition?

Surprisingly if arthritis pain is restricting you to a chair, the best thing you can do is bear a little more pain and walk around. Excersice, especially water excersices are known to help reduce symptoms. Start out slowly with a little streching excercises and then move on to whats suitable to your age and abilities.

4. Who should NOT take the Smallpox vaccine?

If you have the following symptoms be sure to take your doctor's advice:

1. Eczema or atopic dermatitis. (This is true even if the condition is not currently active, mild or experienced as a child.)
2. Skin conditions such as burns, chickenpox, shingles, impetigo, herpes, severe acne, or psoriasis. (People with any of these conditions should not get the vaccine until they have completely healed.)
3. Weakened immune system. (Cancer treatment, an organ transplant, HIV, or medications to treat autoimmune disorders and other illnesses can weaken the immune system.)
4. Pregnancy or plans to become pregnant within one month of vaccination.

Questions about our privacy policy

1. Where can I find your detailed privacy policy?

At the bottom of every page a link is provided that leads you to our detailed privacy policy and disclaimer

2. Is my e-mail ID secure with you?

We are firm believers in the vices of SPAM. Your email ID will never be distributed to mailling lists. We maintain the e-mail list on a seperate secure server.

3. How do I subscribe to your newsletter?

Click the services button on the top menu and then the Mail Us button on the left menubar. In the e-mail subject write subscription and leave the sunbscribe me box checked. Thats it! You will receive informative newsletters from us through your e-mail.

4. How do I unsubscribe from your newsletter?

Use the e-mail form described in the previous FAQ and type in 'Unsubscribe' in the subject line.

Questions about payment information

1. What forms of payment do you accept?

We accept all major credit/debit cards, checks, money orders and gift certificates given out by the pharmacy.

2. Is my payment secure?

As we do not ask for your credit card numbers online security is not much of a question. If you are ordering a new prescription you can pay during delivery or pickup. If you are reordering we will simply charge it to your prespecified payment option, which you can change at any time by making a request with us.

General Questions

1. Do you have any career openings available? How can I find out about it?

Southgate Pharmacy is currently expanding and we always have needs, particularly for pharmacists and computer technicians. Give us a call to schedule an appointment or just e-mail your resume to us.

2. Who has asked all these questions?

While we have asked and replied some of these questions ourselves in order to provide you with a better insight, most of the questions come from users. If you have a question you would like answered click the Ask Us button on the left menu, select a category and send us your question.